“Be curious” is great advice, but it’s not always easy to know how to start, especially in an organization with little time and resources.

We’ve developed tools supported by research that help build empathy and operationalize curiosity to accelerate learning.

We view organizational life through the lens of culture, and cultures aren’t one-dimensional. We don’t just see; we study so that we can work with you from a place of deeply rooted understanding to activate change and accelerate strategy.

Complexity can’t be navigated using the same thinking that leads to oversimplified “best practice.”

Look to Magpie to build fluency in your team’s ability to work and lead through complex and complicated systems and to respond well in times of chaos.

We build bridges to a common vocabulary and methods of understanding so we - and you - can work toward shared mental models and a foundation for building safety, resilience, and operational effectiveness.

The way we structure organizations shapes and is shaped by our culture.

Our team are experts at learning where your unique design influences your culture and resilience, and we’ll use that as a foundation for change.

Most friction - and failure - in organizations today isn’t technical.

It’s a result of non-technical human skills that have been underdeveloped or not developed at all.

Our team helps baseline human factors performance using research-based tools for insights that may have been overlooked.

Then, we’ll design a plan for building better communication and leadership within your teams.

We don’t see humans as the weak link in a system. At Magpie, we know humans are often what keeps systems safe, where innovation lives, and why organizations are so successful so often.

We’ve been doing “HOP” since before it was HOP, so we’re a great partner for guiding your implementation of a different way of safety thinking.

Change can be stressful, but our team embeds with you to use the insights we’ve gained about your culture and unwritten approaches to work so we can design for change and minimize unnecessary friction.

We design change with a deep understanding of user needs at the center of everything we do, so you’re not plagued with “changes to changes” and redesign from the start.

For most of us, our work doesn’t have one right answer. And leading in an environment where every choice has an uncertain outcome requires a different way of thinking. That’s where Magpie excels.

And it’s where we support your leaders and aspiring leaders by equipping them with the tools and training to be confident even when the answers aren’t obvious.

Human & Organizational Performance is our thing. But we prefer not to stick to labels. Instead, we’ll start with where your teams are telling us they are.

What we’re interested in is helping your teams navigate and control risk as an active process.

We do that by designing and implementing systems for managing safety under the dynamic conditions your people face.

Sometimes, systems don’t work as we hope. Stafford Beer was fond of saying, “The purpose of a system is what it does.”

We’ll help identify gaps between the design and performance of your organizational and safety systems and ensure that you’re building resilience as a default position, not as an afterthought.

Whether it’s through our fractional safety team or embedded support, you’ll strengthen every part of your business.

We’re not focused on training. Training is meant to meet a static requirement or a legal obligation.

We’re here to build knowledge and the ability to apply it to make work better, safer, and more efficient.

You’ll see a difference in everything we do as we build education tools that work for the people doing the work and that give them the autonomy to grow the skills that make them successful.